Travel Points – Terms & Conditions

reward points
TravelHub24 Reward Points-Terms & Conditions
TravelHub24 Reward Points is our exclusive customer rewards program designed to make your journeys more rewarding. With every booking you make on TravelHub24, you earn travel points that can be redeemed for discounts on future trips, upgrades, and special offers. It’s our way of saying thank you for choosing us as your travel partner.
Welcome to the Travel Points Loyalty Program by Story Box Ventures Pvt. Ltd. By participating in this program, you agree to the following terms:
1. Eligibility
The Travel Points Program is available to all registered customers on travelhub24.in .
Travel Points are earned only when logged into your account during purchase.
2. Earning TravelHub24 Reward Points on Bookings
Customers earn 1% of the total purchase amount ( excluding tax and shipping ) as Travel Points.
For example, a purchase of ₹10,000 earns 100 Travel Points.
Points are awarded after the order is completed and cannot be earned on canceled or refunded orders.
Some products or services may be excluded from point earning at our discretion.
3. Value of TravelHub24 Reward Points
1 Travel Point = ₹1.00
Travel Points can be used as a discount on future purchases.
4. How to Redeem TravelHub24 Travel Reward for Discounts
Points can be redeemed at checkout to reduce the total order amount.
You may use up to 100% of your available points unless a limit is specified during promotions or special events.
Travel Points cannot be exchanged for cash or transferred to another user.
5. Validity and Expiry
Travel Points are valid for 12 months from the date they are earned.
Expired points will be automatically removed from your account and cannot be reinstated.
6. Refunds & Order Cancellations
If an order is refunded or canceled, the earned points from that purchase will be deducted.
If you used Travel Points in a refunded purchase, those points may be returned to your account based on refund approval.
7. Abuse and Misuse
Any misuse, fraud, or attempt to manipulate the points system may result in loss of points and/or account suspension.
8. Program Changes
TravelHub24 reserves the right to modify, pause, or terminate the Travel Points Program at any time without prior notice.
In such cases, remaining unused points may be forfeited.